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Are Your Vendors Engaged? Would You Like Them to Be?

Are Your Vendors Engaged? Would You Like Them to Be?

Rumor has it, in some association circles, trade show attendance is struggling. This could spell trouble for how vendor members find value in belonging to your organization. While some industries may be feeling the pain more than others, it is never a bad time to think about the ways you are engaging your vendor/supplier members. Read on for a handful of ideas on engaging your vendor-side members in effective and successful ways.

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7 Items to Include in Your New Member Welcome Packet

Posted by Callie Walker

When it comes to onboarding new members, welcome packets go a long way. Not only do they help your new members get up to speed, but they make your new members feel wanted and relaxed.

While every organization’s welcome packet will vary, there are seven basic items you don’t want to leave out. Take a look:

  1. A welcome letter, personalized and signed if possible. This personal touch can go a long way in making your new members feel welcomed.
  2. Membership benefits such as perks, discounts, and offers. Remember, just because someone joined your organization doesn’t mean they’re familiar with all of the resources you have to offer.
  3. A calendar of upcoming meetings and events. The sooner you can get on people’s radars, the more likely they are to attend.
  4. Pamphlets and swag – and maybe a few extras. You see, new members like to share their experiences with others, so make it easy for them by including the necessary materials they can quickly and easily hand to their pals.
  5. A quick reference sheet with contact information and a “who’s who” for questions your new members might have. This could include your officers, your board members, and your current committee leaders. (Hey, if a new member wants to join one of your committees, this could be the perfect opportunity!)
  6. A small card with your association’s website and perhaps a quick guide to logging into and using your AMS.
  7. Dues information, due dates, and an invoice for membership – or instructions for how to access their receipt. You’ll want to make the financial side of things as easy as possible for your members.

Remember, even though new member welcome packets might seem insignificant to you, your new members will see them as a gift. Not only are you thanking your new members for their time and money, but you’re handing them the tools needed to be successful right out the gate.

Want more tips for onboarding your new members? Check out our free new member onboarding guide below!

Onboarding-New-Members-Guide

Topics: association management, member engagement, membership management, Small Staff Chatter

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