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The MemberClicks Blog

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5 Out-of-the-Box Ways to Engage Members on Social Media

When I first joined Twitter in 2009, I was a 19-year-old concert junkie who thought it was the COOLEST thing to have a direct line to my favorite bands and their members. That summer, the Vans Warped Tour production team used the social media network to ask concert goers to volunteer for a couple of hours, in exchange for a spot on stage during the set of their choosing. Um, excuse me? 28-year-old me is still reeling over how cool that was. And without a tool like Twitter, it would’ve been nearly impossible to pull off.

Using social media as a way to engage an audience in unique and unexpected ways has been a no-brainer to me ever since. These platform’s very existence depend on interaction. And as a member-based organization, fostering a sense of community is in your roots. That will always be true, no matter how communication channels change over the years. The real-time, highly visible nature of social media is just what associations need to create meaningful and continuous member engagement.

Here are a few thought starters:

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What makes MemberClicks refreshingly different?

Posted by MemberClicks Blog

Hi, everyone! If you're visiting the Splash blog for the first time after meeting us at ASAE's Annual Meeting, we wanted to share a few reasons why MemberClicks is different from other association management software providers. We're obsessed with small staff associations, and it's our mission to make their lives easier.

1. We're Obsessed With Your Experience.
We are passionate about making everything about MemberClicks uniquely refreshing: responsive support, easy billing, streamlined processes and friendly, knowledgeable people. We don't want a single kink in this chain ... and we hope it shows.

2. Unrivaled Support.
We believe that a product is only as good as the support around it. Phone lines to real people - people in our office, not some outsourced call center. Speedy response and resolution times. Free monthly training, a library of how-to videos, and a host of online resources.

3. Completely Integrated. Completely Important.
Consider a world where every part of your system - website, members-only section, membership management database, event registration - works together, whether you're accessing them through our web interface or via our open API. That translates into ease-of-use and sanity for you.

4. The Best Value Around.
You might find a cheaper solution, but you won't find a better, more responsible value. Top-flight functionality. No per-seat licenses. Pay-as-you-go transactional pricing. Multiple product upgrades each year. Free mobile apps so you can use us on-the-go. No nickel and diming. It's a refreshing change of pace from what's out there.

5. Design Included!
We aren't content with your solution just working great. We want it to look good too. That's why we include custom design with all of our products. Who else does that? We'll match your site or give you a fresh, custom design that matches the personality of your organization.

6. Proven. Safe.
We've seen many good companies come and go. In these uncertain times, you can rest assured that we'll be here ... In business since 1998, we serve more than 1,500 organizations. Say hello to peace of mind. You and your membership deserve it.

7. We Won't Lock You In.
While we do have typical contracts to protect you, you won't ever be stuck in long-term agreements. Instead, we want to have to earn your business every single day. We want to keep our customers, so every experience you have is an important one.

8. Continual Improvement Is More Than A Motto.
As part of our commitment to always improving, MemberClicks releases free upgrades to our products 4-6 times each year, based largely on customer input. Our IDEAS forum allows you to suggest, discuss and vote on new features with other customers and the MemberClicks team.

9. A Refreshing Implementation Approach.
With MemberClicks, you can rest easy in the fact that you'll have your own dedicated Implementation Manager and a well-documented, phased setup approach to keep you feeling comfortable and confident.

10. Integrated Payment Processing.
In addition to working with all the major payment processors, we offer special rates for our customers in conjunction with Moolah Payments. Moolah is made up of professionals who have experience in the non-profit and association world, making them the best choice for your organization.

Topics: association management, small staff association, ASAE, association software

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