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6 Online Engagement Hacks for Association Professionals

6 Online Engagement Hacks for Association Professionals

Member engagement is top-of-mind for most association professionals. But when it comes to actually making that happen, well, roadblocks often occur. Sometimes what we THINK will appeal to members and potential members doesn’t, and we’re left scratching our heads.

Engagement is tough - we get it. So to help you out, we’ve put together six online engagement hacks for association professionals:

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Customer Service Tips for Small Staff Associations

Posted by MemberClicks Blog

Happy Thursday, Splash blog readers!

We wanted to share a really awesome infographic we found focusing on small business tips when it comes to customer service. Although these may not be specifically written for small staff associations, we think the info is great and relevant! Executing your goals - specifically when it comes to customer service - is even more difficult when you have a small staff.

Our biggest takeaway here? Learn from your customers (or in this case, members). Ask them what they want and be open to evolving your services and offerings based on their feedback.

Source

Topics: association management, association leadership, small staff association

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