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4 Things Your Members Expect from Your Association

4 Things Your Members Expect from Your Association

People join associations for a number of reasons - professional development, networking opportunities, certifications and ongoing education, etc. But regardless of why they join, there are a few underlying expectations people have of your association - things they expect you to adhere to, regardless of size or industry.

So what exactly are your members expecting from your association? We’ve identified four key qualities/behaviors.

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Don't be tardy for the party

Posted by MemberClicks Blog

A survey that recently came out from data-protection company Mozy found that employers now have a very relaxed attitude toward punctuality and being on time for work due largely to smartphones and employees' availability before and after typical office hours.
The study — which was conducted among 1,000 U.S., British, German, French and Irish employees and employers — found that, even though bosses understand about late arrivals, about half of employees believe they will mind if they are late.

Additionally, U.S. bosses said they will tolerate, on average, tardiness of 37 minutes. These results are likely because of increased flexibility and availability later in the evening, and many bosses expect employees to be available outside of regular office hours.

Have you found similar results at your small staff association?

Personally, I don't mind much when my team gets to work because I know they frequently work more than 40 hours each week. However, I think continued tardiness can signal a lack of respect, and I especially don't like tardiness to meetings.

Topics: association management, association leadership

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