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MC Talks
The MemberClicks Blog

Membership Monday Post 1 (Final)

Membership Monday: Attracting Young Professional Members to Your Association

It’s the question that gets asked over and over and over again:

How can we attract young professional members to our association?

And hey, it’s a valid question! As more and more Baby Boomers enter retirement, and more and more Millennials and Gen Z-ers enter and move up in the workforce, in order for associations to remain relevant (and in existence), they have to start appealing to those younger generations.

And we’re not just talking about “getting on their radar,” but actually getting those young professionals to JOIN associations. (Not the easiest task ever, we’ll admit.)

But good news! In the first installment of our new Membership Monday series, we’re addressing how to attract young professional members to your association. Read on for a few tactics worth trying!

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The Dos and Don’ts of Handling Brand Damage Control

We’ve all seen it: Some bad public relations comes out about a company and their representatives end up handling the whole ordeal terribly. And all the public can do is stand by and watch!

If you’re looking to get ahead of any potential PR trouble before it even starts, check out these dos and don’ts to properly handle damage control when it comes to your association’s brand.

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How to Survive Association Board Member Turnover

Chances are, you’re used to seeing some new faces join your board of directors on a regular basis. It’s not uncommon for association boards to have established terms, but just what does it mean to have new people constantly popping in and out of volunteer leadership positions?

Whether they grew up within your organization or are coming in from the outside to offer a fresh perspective, introducing a new board member comes with a unique set of challenges. As a leader on your association’s staff, you must not only be able to adapt to new leadership styles and personalities, but also help ingrain your new volunteer leaders in your organization’s processes and goals. A recent ASAE webinar (login required) outlined five things that could help make board turnover a little easier:

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5 Ways to Excel at Customer Service Online

Like many for-profit companies, associations are in the business of people. When people pay for membership, you’re a part of the package their purchasing. That said, customer service is KEY.

Now, you’re probably really good at providing exceptional customer service in person. You likely greet members with a big smile, ask them how their day is going, assist them with their needs, etc. But providing that same level of customer service online...well, that’s tricky. People can’t see you, and there’s often a small period of time in between when a person says or thinks something and when you can actually respond.

So how can you make sure you’re meeting (and exceeding) people’s customer service expectations online? Here are a few tips:

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4 Spring Cleaning Hacks to Refresh Your Nonprofit

With the seasons finally changing (at least on your calendar!), you might be feeling like you’re finally emerging from your winter slump and ready to jumpstart your motivation. What better way to begin this initiative than by tidying up the clutter around your nonprofit!

While everyone lets their projects get scattered from time to time, we recommend that now is the perfect time to start some serious spring cleaning. Check out these four spring cleaning hacks that you should start doing today!

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Celebrating American Associations Day 2018

Oh, happy day! It’s no secret we love the association community, so having a full day (well, two days actually) to celebrate them…

Count. Us. IN.

We’re talking about American Associations Day, folks! A day to rally together, advance our industries, and revel in the Power of A!

To show our appreciation for associations, we asked a few Clickers (what we call MemberClicks employees) a few questions about their personal experience with associations. Here’s what they had to say…

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Do You Ask These Interview Questions When Hiring Nonprofit Staff?

The hiring process is exhausting, no matter your industry. First, you have to determine the gaps and additional skills you need to efficiently grow your staff. Then you need to consult the appropriate coworkers to clearly define the position, deciding on their title, salary limits, and job responsibilities.

Next, you’ll need to start looking for candidates and start the interview process! Feeling a little overwhelmed? Check out these seven crucial questions you need to be asking to make sure you get the right staff fit for your nonprofit!

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How Transparency Can Transform Your Association’s Culture

Have you ever stopped, sighed, and said to yourself “I wish we could all just be on the same page” while at your workplace? If this has become a frequent inner monologue for you, then keep reading.

It can be a scary feeling to be transparent (whether it’s about your opinion or your daily tasks), especially when it comes to sharing information with your co-workers. However, we believe that those organizations who practice transparency have the amazing opportunity to create an open and creative work environment.

Sounds pretty great, right? Check out these quick tips that can make a big difference in fostering transparency in your association’s culture today.

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“What I Love Most About Associations Is…”

Love is in the air! Can you feel it?

Maybe you’re a fan of Valentine’s Day...maybe you’re not. (Well, aside from all the delicious candy, that is.) Either way, we decided to indulge in the holiday a little bit and ask Clickers (what we call MemberClicks employees) what they love most about associations.

Here’s what they had to say…

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Association Basics: How to Navigate a Sick Day

No matter your industry, there is one thing that every professional dreads - a sick day! The combination of feeling miserable and knowing you’re falling behind in work is enough to make anyone feel worse. And we're sorry to tell you that it's the prime sick day season.

So the real question is: How can you make the best of it? While we don’t have any tips to cure your illness, check out these suggestions to help you make the most of your sick day.

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The Secret to Balancing Your Board’s Expectations

As an executive director, you might be feeling like you’re constantly juggling several types of obligations at once: Your organization’s, your board’s, and your own. With so much on your plate, it can be hard to know where to even start your plan of attack to get everything done.

While there is no easy answer, we’ve come up with three practices that should help you accomplish your own to-do list of goals AND impress your board. Check them out below!

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