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MC Talks
The MemberClicks Blog

Boosting Membership Retention from the Start.jpg

Boosting Membership Retention from the Start: Your Members’ First 3 Months

Does membership retention really begin the second a member joins your association?

It should! The better you onboard, the more likely your members are to renew.

So the question then becomes...how do you effectively onboard your new members? What should you be doing in their first few months? Here’s a breakdown:

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What Does it Mean to Have a "Heart for Service"?

If you’ve been a part of MemberClicks Nation (you all, our users) for a while, you’ll know that we hold our mission very close to us. And if you haven’t, get used to hearing about it! Because we honestly circle back to our mission - and our values - in everything we do.

The MemberClicks mission is to empower member-based organizations to thrive through refreshing technology and a heart for service.

Obviously our main purpose for existing is the technology, right? That’s what you know us for! We are the technology partner to over 3,000 trade & professional associations, chambers of commerce and association management companies. And to us, it’s vital that you walk away from any MemberClicks interaction completely refreshed - whether that’s with the Help team, during your time in Onboarding, the first phone call with a Solution Adviser...or even reading this blog post.

But this (almost) Valentine’s Day, it’s only appropriate that we talk about that “heart for service” bit. What exactly does it mean for us to empower you with a heart for service? I think it’s easiest to explain in three buckets:

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