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The MemberClicks Blog

Association and chamber events are an important piece to the member engagement puzzle. That being said, there is always a LOT to manage. That’s why we built your membership management software (whether that’s MemberClicks or WebLink) with the features to make managing events - large or small - a whole lot easier!

No matter which of our products you use, these tips can surely help you out:

This age of connectivity has certainly opened up a number of ways we can communicate with each other. Not only that, but it’s given us the opportunity to be more flexible in the way we conduct business.

Have you ever considered regularly hosting virtual meetings with your members? It’s not as hard as it may seem! And making certain membership activities more accessible to members is totally worth the learning curve. Since MemberClicks acquired ePly and WebLink, adding office locations in Vancouver and Indianapolis, we’ve gained a lot of experience in this area. Here are a few things we’ve learned:

MC Cares is our annual initiative to give back; It’s one of the ways we honor the “heart for service” part of our mission. As a company that provides solutions for member-based and nonprofit organizations, it’s so important to us that we give a helping hand and support missions in our local communities!

This year, we’re fortunate enough to be partnering with Habitat for Humanity! The H4H vision is to one day see “a world where everyone has a decent place to live.” Our Atlanta and Indianapolis locations had the opportunity to work on projects in March to do our part in helping further that vision:

If you’re not already, you might want to get in the habit of administering a member needs assessment on a regular basis. You can get a pretty good idea of everyone’s happiness, engagement, and frustrations in your daily interactions, but the fact of the matter is: People don’t always feel comfortable giving their honest opinions all the time. Especially to your face.

Asking your members to take a survey about their satisfaction and preferences once a year or so will help you truly understand the “temperature” of your membership - and allowing them to do so anonymously means you get that honesty. Plus, this insight will help you and your staff make more informed decisions! Take a look at these types of questions (and some examples) to get you started:

Unfortunately, the choice to go to a work-related conference or event is often out of our hands. Your boss (or even their boss) is usually the one that has to decide if registration and travel costs - plus your time out of the office - are worth what you’ll get out of attending.

And sometimes, that person isn’t close enough to your daily tasks and challenges to see how the event would be incredibly beneficial. When an event pops up that you know would make your life easier (like, oh, say, MC LIVE!, our very own tech conference for associations, chambers and nonprofits), it can be difficult to communicate those benefits to someone who also has a budget to protect. Difficult, but certainly not impossible! After all, they’ve likely been in your shoes before.

Start by gathering all of the relevant information before approaching your boss. Here are a few things to include in your proposal:

We know, we know - it’s been March for a week (and a few days). Thankfully, just about everything we’re up to this month falls in the same week. You know what they say: Another month, another busy schedule of trade shows and training.

And whether it’s online or in person, you can be sure that we’re looking forward to giving our customers some love! Check out our schedule below and be sure to let us know where we’ll be seeing you!

Not all heroes wear capes. These Clickers are kind, patient, and so dedicated that they come in early, stay late, and work weekends with smiles on their faces. They always go the extra mile and collaborate so seamlessly, they notify each other before stepping away for even 5 minutes. All of this, in the name of ensuring that you receive a quick, effective solution and can get on with your day. (Humble brag alert -) With a current satisfaction rating of 97%, we do have a reputation to maintain!

Everyone, meet the Help team!

No matter your organization type, size, or location, I think we can all agree that finding ways to increase member engagement is a constant. After all, a happy and engaged member is a member who will renew! And talk you up to their network. And volunteer. And manage a committee. Indeed, member engagement is the soul of your organization.

Lucky for you, your software solution - whether it’s MemberClicks or WebLink - is built for member engagement. They are intuitive enough to make engaging easy for members, all while tracking your initiatives so that you can proactively fix what isn’t working. Here are just a few things your system can do to increase member engagement:

Calling all MemberClicks and WebLink users!

We’re excited to announce the first annual MC LIVE!

MC LIVE! brings together hundreds of association and chamber professionals for three days of educational breakouts, hands-on instruction, and exceptional networking. This October 10-12, join us at the JW Marriott Indianapolis Downtown for a shockingly refreshing technology conference experience that will empower the way you lead your organization and transform how you serve your members.

This event is born directly out of our acquisition of WebLink - you see, the WebLink team produced the annual Summit (sound familiar, WL users?) for 15+ years. We’re thrilled the continue the tradition, and grow on the foundation that has been built!

We’ll continue to release more details (including a full agenda), but in the meantime here’s what attendees can expect:

If you’ve been a part of MemberClicks Nation (you all, our users) for a while, you’ll know that we hold our mission very close to us. And if you haven’t, get used to hearing about it! Because we honestly circle back to our mission - and our values - in everything we do.

The MemberClicks mission is to empower member-based organizations to thrive through refreshing technology and a heart for service.

Obviously our main purpose for existing is the technology, right? That’s what you know us for! We are the technology partner to over 3,000 trade & professional associations, chambers of commerce and association management companies. And to us, it’s vital that you walk away from any MemberClicks interaction completely refreshed - whether that’s with the Help team, during your time in Onboarding, the first phone call with a Solution Adviser...or even reading this blog post.

But this (almost) Valentine’s Day, it’s only appropriate that we talk about that “heart for service” bit. What exactly does it mean for us to empower you with a heart for service? I think it’s easiest to explain in three buckets: