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Small Staff Chatter

2 Ways to Strengthen Your Membership Referral Program

So you have a pretty solid membership referral program, huh? The problem is...few people actually take advantage of it. (Or not as many people as...

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Association Leadership

How to Respond to Negative Feedback

No matter how much work you put into something or what your intentions might have been, at some point in time, you’re bound to receive some...

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Membership Management

3 Quick Membership Management Hacks

We love a good hack. When trying to accomplish a goal, isn’t it nice to have new tricks and tactics to try...without having to spend a ton of time...

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Small Staff Chatter

Preparing Young Professionals for Leadership Roles: 6 Tips

Part of your duty as a member-based organization is to prepare your youngest members to continue your work - whether that’s with the organization...

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MC Insider

#MCLIVEin5 Ways to Build Product Confidence at MC LIVE!

MC LIVE! is a three-day learning event for association and chamber professionals. Part of that means bringing in the best and the brightest...

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Small Staff Chatter

Boosting Member Engagement [Thanksgiving Edition]

Thanksgiving is quickly approaching, and while that means that most will be out of the office (at least for a few days), it also means that most...

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Association Leadership

How to Get Your Staff (And Volunteers) to Speak Up in Meetings

Meetings tend to get a bad rap, but that’s really only when attendees feel like their time was wasted. When everyone’s time is well...

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Member Retention

Do Your Membership Renewal Reminder Emails Need a Refresh?

For many organizations, renewal season is quickly approaching. Hopefully, you have automated, personalized emails set up and ready to...

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MC Insider

How to Get Employers Excited About Your Job Board

When it comes to having a job board on your website, your job-seeking members will pretty quickly see the value of being able to access...

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Member Engagement

End-of-Year Member Survey for Associations and Chambers

The end of the year is the ideal time to reflect on what’s working (and what isn’t) at your association or chamber and make plans to...

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Membership Management

Your November Membership Management Checklist

Happy November! As the holidays approach, you might find yourself becoming a bit more frazzled. You’re balancing end-of-year initiatives...

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Small Staff Chatter

Creating a Compelling "Call for Committee Volunteers" at Your Association or Chamber

Few projects could be completed (and/or completed well) without the help of committees. Not only do committee members assist with...

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