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The MemberClicks Blog

Questions to Add to Member Application

4 Questions to Consider Adding to Your Online Member Application

Having a soon-to-be member fill out a member application on your organization’s website is exciting. More interest! More growth!

But in addition to it being an exciting process, it’s also a great opportunity for your organization to gather information that can help with engagement and retention, as well as future recruitment efforts...as long as you ask the right questions.

In fact, here are four questions you may want to consider adding to your online member application moving forward:  

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4 Social Media Mistakes You Didn’t Even Know You Were Making

Posted by Callie Walker

Social_Media_Mistakes.jpg

Spotting the mistakes of others is easy. The TMI Facebook post. The “too many hashtags” tweet. The unprofessional picture on LinkedIn - the list goes on and on.

Now you might be thinking, “I would NEVER make those mistakes” - and that might be true. But there might be some mistakes you ARE making that you didn’t even know were mistakes!

Take a look:

Mistake #1: Broadcasting instead of conversing

Social media sites are meant to be, well, social. They’re meant to involve several people and encourage online interaction. That said, don’t just post to make announcements - post to engage with others! Focus on creating (and holding) conversations. If someone comments on your page (whether it’s positive or negative), comment back, even if they didn’t ask you a question. You want to make your followers feel special, and more importantly, like they’re a part of something.

Mistake #2: Sharing links without reading them first

This is such an easy mistake to make, especially when you’re in a hurry. But beware: Just because a tweet sounds good, doesn’t mean its corresponding article will be. It could have a negative tone or include a lot of profanity. You just never know until you read it. And since sharing something implies that you’re endorsing that piece of content, it’s always better to be proactive rather than reactive.

Mistake #3: Communicating inadvertently

Have you ever heard that phrase, “Silence is an answer too?” Well that’s true of in-person interactions as well as online interactions. So if you think you’re not doing any damage by leaving your social media sites unattended, think again. Not saying anything - “Hi, I never check this account!” - is still saying something. Not updating your page says you’re half-heartedly involved. Be careful about communicating inadvertently.

Mistake #4: Being too negative

Some phrases have a negative tone. For example, “5 Reasons Your Members Don’t Like Your Newsletter” - that has a negative tone. But you could easily flip that same article into a positive: “5 Ways to Write a Newsletter Your Members Will Love.” See the difference?

Now there’s nothing wrong with occasionally using a negative title, as long as you’re providing value, but don’t do it at all time. Otherwise, you’ll just bring people down. And you want people to be uplifted when they come to your organization’s page!

To avoid making any other social media mistakes, check out our free Guide to Social Media below!

Social-Media-Guide

Topics: association management, association leadership, social media for associations, member engagement, Association Views

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