<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1189527557777502&amp;ev=PageView&amp;noscript=1">

MC Talks
The MemberClicks Blog

Engaging First-Time Conference Attendees

Engaging First-Time Conference Attendees: 4 Tactics to Try

Of course you want to provide an exceptional experience for ALL of your conference attendees, but ensuring that happens for your first-time attendees is particularly important. Their decision to attend future events (and possibly even renew their membership) depends heavily on that first experience, so going the extra mile for those folks, in particular, is certainly worth it.

What does “going the extra mile” for your first-time attendees look like? Here are a few tactics worth trying:

Continue Reading...


5 Habits of Highly Effective Association Leaders

Posted by Callie Walker

Effective Leaders.jpg

Some people say great leaders are born. Others say great leaders are made. Either way you spin it, though, there’s always room for improvement.

Not sure how to become a better leader? Take notes from the best! Here are five habits of highly effective association leaders:

1. They know how to delegate.

A big part of leadership involves delegation - knowing how to divide tasks, who to assign tasks to, etc. But while all leaders delegate, the best ones delegate as they go. They make adjustments as needed. If someone is drowning in work, a good leader will step in and see how he or she (as well as others) can help. Workloads should be somewhat balanced, and a good leader understands that.

2. They see the big picture.

We all know how easy it is to get lost in the day-to-day shuffle of things - checking emails, running reports, completing projects/tasks, etc. And because new projects/tasks are always popping up, it’s sometimes easy to forget why we’re even doing them. But a good leader can see the big picture. They understand how all the little tasks add up, and consequently, they can help keep others focused.

Plus, if something doesn’t go exactly as planned (for example, a goal isn’t met or event attendance is low), a good leader can put that into perspective. They can remind people of the big picture and re-instill hope among the team.

3. They understand communication (how and when to do it).

The best leaders are those that understand communication. They know how to communicate with people (face-to-face vs. email, light-hearted tones vs. serious ones, etc.), as well as when. They know when to provide feedback and when to “sit back” and let others take the reigns. (This is actually one of the best skills professionals of any industry/job level can possess.)

4. They inspire action.

Good leaders inspire others. They work hard to the point where others want to work hard. They’re also extremely passionate - and that passion spreads. Good leaders don’t sit back and expect others to do the work. Instead, they’re the model for how the work should be done.

5. They practice the golden rule.

When it comes to effective leaders, the best of the best do this: They treat others the way they want to be treated, and 10 times out of 10, that’s with respect. They don’t put others down or tune people out. Instead, they build people up and take feedback/opinions in. And truth be told, if you want to have an impact on your staff and organization, this is the number one way to do it.

Being an association leader is tough. Not only do you have your staff members to manage/please, but you have your members to manage/please as well. Need a little help? Check out our Ultimate Guide to Membership Management below. It’s filled with best practices for membership recruitment, engagement, retention and more!

The Ultimate Guide to Membership Management  Everything you need to know about managing your membership online, from  acquisition to engagement to retention. Download this guide

Topics: association management, association leadership, membership management, Small Staff Chatter

Get MC Talks in your inbox!  Click here to subscribe to our blog updates through email. Subscribe!

Need tips to manage your membership?  Don't miss our ultimate guide to membership management! Download Now

Follow Us