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Questions to Add to Member Application

4 Questions to Consider Adding to Your Online Member Application

Having a soon-to-be member fill out a member application on your organization’s website is exciting. More interest! More growth!

But in addition to it being an exciting process, it’s also a great opportunity for your organization to gather information that can help with engagement and retention, as well as future recruitment efforts...as long as you ask the right questions.

In fact, here are four questions you may want to consider adding to your online member application moving forward:  

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Good News: Association Growth Is on the Rise

Posted by Callie Walker


Marketing General Incorporated (MGI) just released its 2016 Membership Marketing Benchmarking Report, which explores the membership marketing initiatives and outcomes of 828 participating associations, and good news - associations are once again on a path of growth!

According to the report, nearly half of all associations (49%) experienced an increase in membership growth over the past year. And of those associations, a majority report increases of 1-5%.

More key takeaways from the report are as follows:

  • The top methods for acquiring new members include word-of-mouth recommendations (69%) and email (56%).
  • The most common reason association executives believe members join is to network with others in their respective field (55%).
  • An email welcome is the most common method for welcoming new members to an association (80%). It’s usage has also increased in recent years.
  • 76% of associations saw an increase in social media participation.
  • 60% of associations saw an increase in webinar participation.
  • Most associations offer a grace period; only 16% overall do not.
  • Over 54% of the associations with an 80% or higher renewal rate offer a grace period of 2 to 3 months.
  • Email is the most popular means of contacting members about renewing their membership.
  • Three months prior to expiration is the most popular time to begin renewal efforts. 40% of all associations begin renewal efforts during this time period.
  • Facebook and Twitter remain the two most popular social media platforms for associations.
  • The primary goals for most associations (47%) are increasing member engagement, membership retention, and membership acquisition.

Now these are just a few key takeaways from the report - but there are PLENTY more where that came from. I encourage you to check out the full report here.

That said, going back to overall goals, if your association is focused on increasing member engagement, membership retention, and membership acquisition, I encourage you to check out our Ultimate Guide to Membership Management below. It has best practices for all of these areas - and more. Plus, it’s free!

The Ultimate Guide to Membership Management  Everything you need to know about managing your membership online, from  acquisition to engagement to retention. Download this guide

Topics: Small Staff Chatter, association leadership, association management

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