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MC Talks
The MemberClicks Blog

Takeaways from #MCLIVE18

Industry Buzz: 3 Key Takeaways from #MCLIVE18

If you follow us on social media, you likely know about the conference we just held in Indianapolis - MC LIVE! (If you don’t follow us on social media, well...you should! All the links are at the bottom of this page.)

That said, at MC LIVE!, there were a number of breakout sessions covering a variety of industry-related topics: how to work with a difficult board (yeah, we’ve all been there), how to improve the member experience, how to more effectively manage your organization’s data - all that good stuff.

Now as you can imagine, we left with pages and pages (and pages and pages) of notes, but if we were to pull only a few key takeaways, they’d be as follows:

Continue Reading...

 

Meet the Help Team!

Posted by Colleen Bottorff

Meet the Help Team

Not all heroes wear capes. These Clickers are kind, patient, and so dedicated that they come in early, stay late, and work weekends with smiles on their faces. They always go the extra mile and collaborate so seamlessly, they notify each other before stepping away for even 5 minutes. All of this, in the name of ensuring that you receive a quick, effective solution and can get on with your day. (Humble brag alert -) With a current satisfaction rating of 97%, we do have a reputation to maintain!

Everyone, meet the Help team!


Chandra headshot-022104-editedChandra Andersen
Product Expert

Favorite MC Value: Transparency

Fun fact: I make a mean dairy-free hot chocolate.







Morgan AweMorgan Awe
Product Expert

Favorite MC Value: Autonomy and Transparency

Fun fact: I've touched Beyoncé.

 


me-2-054272-editedChris Byess
Product Expert

Favorite MC Value: Shockingly Refreshing

Fun fact: I can lick my elbow.







20180206_154734 (1)-634819-edited

Danielle Chappell
Product Expert

Favorite MC Value: Transparency! Living this value out at work just helps me live it out even further in my personal life. Pushes me to be a better me!

Fun fact: I hula hoop! It's great exercise and brings me a lot of passion! 







slackpic-183784-editedJosh Dobbs
Product Expert, Tier 2

Favorite MC Value: Transparency

Fun fact:  I spent a summer as a carny spinning the Money Wheel at a fairground midway. 







icecream-217316-editedRay Douglass
Product Expert

Favorite MC Value: Work Hard, Play Hard

Fun fact: Tequila is my summer drink. Interests include photography, football, and basketball.



foreman_gregory-243250-editedGregory Foreman
Product Expert, Director of Tier 2

Favorite MC Value: Work Hard, Play Hard

Fun fact: Hmmmm...I weighed 11 5lbs 5 years ago...as an adult...







prfo-pic-275408-editedBritt Gaston
Product Expert

Favorite MC Value: Forgiveness. I can't think of a time when I've needed it but it's great to know that I will be forgiven if I make a mistake.

Fun fact: A relative of mine, with whom I share the same name, jumped out of the stands at Atlanta Fulton County Stadium and ran around the bases with Hank Aaron when he hit his 715th home run, breaking Babe Ruth's all-time record.


Jeremy Hunter-082593-editedJeremy Hunter
Product Expert

Favorite MC Value: Embrace autonomy.

Fun fact: I'm a twin!

 


RH in PR new-989728-editedRyan Hurst
Director, Help Team

Favorite MC Value: Collaboration. I love working with my peers to solve for our customers. 

Fun fact:  I'm a sneaker junky. Really shoes in general. Can't have enough pairs and enjoy wearing them all!

 


me-550968-editedJon Massy
Product Expert, Tier 2

Favorite MC Value: Achievement through Collaboration

Fun fact: I was in an episode of MSNBC’s ‘Lockup’!




IMG_2088 - Micheal Muller-612237-editedMike Muller
Product Expert

Favorite MC Value: It's not technically a value but I love the "heart for service" part of our mission.

Fun fact: I coach softball for WHA schools  in the summer - my daughter is on the team.






chad roberts-906399-editedChad Roberts
Product Expert

Favorite MC Value: Take it Personally

Fun fact: I can solve the Rubik's without looking at it 100% of the time.



10435411_10205117817290641_2594231116165079081_n - Roger Sum-975863-editedRoger Sum
Product Expert, Tier 2

Favorite MC Value: Autonomy

Fun fact: I live in Squamish, BC, Canada situated between Vancouver and Whistler. It's the outdoor recreation capital of the world where you can mountain bike, wind surf, rock climb, snow shoe, and back country ski, all in the same day! Despite all of this, I am extremely afraid of heights.


Want to see some of these faces in person?! You'll have the opportunity to sit down one-on-one with a Product Expert during MC LIVE! - where association, chamber, and nonprofit professionals come together for three days of educational breakouts, hands-on instruction, exceptional networking, and a whole lot of fun! Click here to learn more about the event and register:

MC LIVE!  Three days. Invaluable insights. Lasting connections. Learn more & register

Topics: MC Insider, culture

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