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Questions to Add to Member Application

4 Questions to Consider Adding to Your Online Member Application

Having a soon-to-be member fill out a member application on your organization’s website is exciting. More interest! More growth!

But in addition to it being an exciting process, it’s also a great opportunity for your organization to gather information that can help with engagement and retention, as well as future recruitment efforts...as long as you ask the right questions.

In fact, here are four questions you may want to consider adding to your online member application moving forward:  

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Our Favorite Templated Email Responses: 3 Scenarios

Posted by Krissy Conant


With the end of the year approaching, we’re all looking for new ways to gain some time back in our work day (especially when it comes to email!).

While you can’t stop time, you can check our favorite templated email responses to help you zoom through your inbox!

To gain additional response time:

Hi < Name >,

Thanks for your question about < topic >. I wanted to let you know that I’m looking into it and will get back to you < tomorrow, by the end of the week, today > with an answer. If you need a response sooner than this, please let me know. Talk soon!


< Your Name >

To diffuse a tense situation:

Hi < Name >,

Thank you for your feedback on < topic >. I think it would be helpful for us to discuss this topic further < over the phone, in person > to talk about next steps and how we can accomplish this together . What looks best for your schedule? I’m available  < tomorrow, Tuesday, any day next week >.


< Your Name >

To advise you’ll be out of office:

Hi < Name >,

Thank you for your email! I will be out of the office from < X date to Y date >. If you need immediate assistance, please reach out to my < coworker, manager, colleague > at < their email address >. Otherwise I will respond to your email as soon as possible upon my return. Thank you for your message!


< Your Name >

Looking for a few quick tips for getting “in” with your members’ inboxes? Check out our best practices for email marketing guide today!

Best Practices for Email Marketing  Everything you need to get "in" with your members' inboxes Download this guide

Topics: Small Staff Chatter, member engagement, association management, small staff association

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