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Member Retention

14 Free Membership Certificate Templates

Your members are the lifeblood of your organization—so it’s crucial to keep them happy. Plus, retaining your valuable members can pay dividends....

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Member Engagement

11 Tips for Driving A Better Member Experience

If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night. When it...

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Member Engagement

10 Membership Renewal Strategies to Increase Your Retention Rate

Your members are the lifeblood of your organization. To maintain their support year after year, you need a membership renewal strategy.

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Member Engagement

3 Tips for Using E-Learning for Your Association

Put yourself in your members’ shoes for a second.

There’s been a new development in your industry—and an exciting one, at that. Good thing the...

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Member Engagement

9 Ways to Welcome New Members to Your Organization

Membership managers like you aren’t just savvy, they’re smart. That’s because they know retaining association memberships is tied directly to how...

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Member Engagement

9 Member Appreciation Ideas to Retain More Members

Positive psychology shows that expressing gratitude is beneficial to both the giver and the receiver. However, research also shows that we...

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Member Engagement

30+ Questions to Ask in Your Next Member Needs Assessment

If you want to ensure membership renewals, your members need to be satisfied with what you're offering them. An annual member needs...

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Member Retention

How to Win Back Lapsed Members: Tips + Letter Templates

If your membership organization is like most, you likely have one simple goal in mind: grow your membership. You do this by attracting...

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Association Management

3 Membership Renewal Letter Samples to Boost Your Renewal Rates

If you run a membership organization, you know the importance (and the challenge!) of growing your membership and bringing in consistent...

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Association Management

Create a 12-Month Member Retention Plan With This Template

You work hard to recruit members to your organization, and you already know that retaining those members after they join can help to...

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Member Retention

Prepping for Renewal Time: 4 Membership Management Software Tips

With the end of the year comes renewal time for many member-based organizations. While this year’s dues renewal season may be a little...

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Member Retention

Minimizing Lapsed Members: 5 Tactics to Try

Member lapses are normal, and to an extent, inevitable. But many of them CAN be prevented — with the right strategy in place.

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