Regardless of where you stand with new member onboarding (you have a solid strategy in place or you’re still trying to get a process sorted out), there’s ALWAYS room for improvement. And it’s worth dedicating some time to, given that new member onboarding directly plays into membership retention.
Member Retention
Value is at the core of member retention. If a member doesn’t feel like they’re getting value from your organization, they’re likely to let their...
Member Retention
There are a TON of best practices regarding membership renewals, but when it comes to outreach and letting your members know when it’s time (and...
Member Retention
Membership renewals are a key component of an organization’s health. The more renewals you have, combined with the more new members you’re able to...
Member Retention
If we had to guess, we’d probably say that you would prefer members pay their dues online, rather than mailing in their payment. And that makes...
Member Retention
Our video series, The Highlight Reel, is back! And this time, we’re talking all about best practices for membership renewal reminder emails.
What...
Member Engagement
Member resources directly equate to member value. The more resources you can provide, the more valuable a membership with your association or...
Member Retention
Knowing how to effectively manage your membership renewal timing can be a bit of a game.
When do start talking renewal?
How often do you...
Member Retention
Renewal season is in FULL FORCE. But even though you knew it was coming, that doesn’t exactly make it easier. How can you bump up the...
Member Retention
You’ve heard of most valuable players. They’re the stars of a team; the ones who directly impact the team’s success. Well today, we’re...
Member Engagement
Ever wish you could read your member’s thoughts to see what they REALLY thought of your association? Enter end-of-year surveys! Now is...
Association Management
If you’ve ever been to any Disney park, you KNOW they go above and beyond to provide an exceptional customer experience. What makes...
Association Management
If you’re like most chamber or association professionals, you may be inadvertently focusing on acquiring and engaging your current...
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