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Member Retention

6 Types of Questions for Your Next Member Needs Assessment

If you’re not already, you might want to get in the habit of administering a member needs assessment on a regular basis. You can get a pretty good...

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Member Retention

Communicating with Your Lapsed Members: 3 Messages to Try

The following blog post was originally published on 9/12/18, but updated on 1/2/20 for added value. 

When it comes to membership management, there...

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Member Retention

Creating a Month-by-Month Membership Retention Plan at Your Association or Chamber

If someone were to ask, “What membership retention initiatives does your association or chamber employ?,” would you know how to answer? 

Sure,...

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Member Retention

Do Your Membership Renewal Reminder Emails Need a Refresh?

For many organizations, renewal season is quickly approaching. Hopefully, you have automated, personalized emails set up and ready to go, but...

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Member Retention

The Secret to Retention? Give Members the Benefits they WANT

Most members see value in membership directly from the benefits they get for paying dues. It feels transactional, but it makes sense! That’s what...

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Member Retention

3 Small Ways to Provide Your Members with Added Value

Value is at the core of member retention. If a member doesn’t feel like they’re getting value from your organization, they’re likely to let their...

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Member Retention

2 Types of Membership Renewal Emails You NEED to Be Sending

There are a TON of best practices regarding membership renewals, but when it comes to outreach and letting your members know when it’s...

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Member Retention

[Report] The Two Biggest Membership Renewal Mistakes

Membership renewals are a key component of an organization’s health. The more renewals you have, combined with the more new members...

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Member Retention

7 Tips for Boosting Online Membership Renewals

If we had to guess, we’d probably say that you would prefer members pay their dues online, rather than mailing in their payment. And...

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Member Retention

[The Highlight Reel] Best Practices for Membership Renewal Reminder Emails

Our video series, The Highlight Reel, is back! And this time, we’re talking all about best practices for membership renewal reminder...

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Member Engagement

Additional Resources You Can Offer Your Members (At No Extra Cost to You!)

Member resources directly equate to member value. The more resources you can provide, the more valuable a membership with your...

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Member Retention

Making Membership Renewal More Effective (Plus 7 Tactics to Try)

Knowing how to effectively manage your membership renewal timing can be a bit of a game.

When do start talking renewal?

How often do you...

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