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Association Management

4 Tips to Revitalize Your “Black Sheep” Committee

If your association is like most, you have that one committee that just can’t keep the attention of your members and ends up feeling like a...

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Association Management

3 Steps to Implement a Member Appreciation Day for Your Industry

Who doesn’t love another reason to celebrate! If you’re looking for another fun way to engage with your organization’s members, have you...

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Association Management

The Dos and Don’ts of Handling Brand Damage Control

We’ve all seen it: Some bad public relations comes out about a company and their representatives end up handling the whole ordeal terribly. And...

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Association Management

Membership Renewal Emails: 3 Templates Worth Adopting

You likely send your members all types of email messages: news updates, event promotions, event reminders, etc.

But some of the most important...

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Association Management

3 Ways to Use Survey Feedback to Recapture Member Interest

No matter the time of year, membership retention is always on the mind of any association professional. Earlier this month, we highlighted the...

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Member Retention

6 Types of Questions for Your Next Member Needs Assessment

If you’re not already, you might want to get in the habit of administering a member needs assessment on a regular basis. You can get a pretty good...

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Association Leadership

5 Ways to Excel at Customer Service Online

Like many for-profit companies, associations are in the business of people. When people pay for membership, you’re a part of the package...

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Member Retention

Moving Your Organization to a Tiered Dues Structure: Getting Started

Chambers and associations are a vital source of connection, but (just like many other industries) they’ve been forced to find ways to...

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Association Management

3 Types of Surveys That Actually Boost Membership Retention

Increased membership retention doesn’t just happen on its own. Various initiatives have to be implemented.

One initiative that we...

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Association Management

[Guest Post] Membership 101: Life Time Value

The following blog post was written by Elizabeth Weaver Engel, M.A., CAE, CEO & Chief Strategist at Spark Consulting LLC.

One of the...

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Association Management

3 Ways to Use Testimonials to Your Association’s Advantage

We now live in the review economy. What does that mean, exactly? Well it means people - your members and potential members - trust...

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Association Management

The 3 Most Engaging Photo Spotlights for Social Media

With the rise of advertising on varying social media platforms (Facebook, Instagram, Twitter, etc), it can be hard to know how to get...

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