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Small Staff Chatter

How to Price Your Organization's Virtual Event

If you’ve hosted or are planning to host a virtual event in 2020 (or beyond), let me ask you...did you charge or are you planning on charging for...

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Small Staff Chatter

Dealing with a Difficult Board: 4 Tactics to Try

Ever feel like working with your board is a little bit like pulling teeth? If so, you’re certainly not alone! Many organizations struggle with...

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Member Retention

Minimizing Lapsed Members: 5 Tactics to Try

Member lapses are normal, and to an extent, inevitable. But many of them CAN be prevented — with the right strategy in place.

Need help minimizing...

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Small Staff Chatter

Attendee Communication Before, During, and After the Event

The main goal for any event is getting people there in the first place — so you probably have a pretty solid plan for promoting it to your...

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Member Engagement

Website Evaluation Survey: 8 Questions to Ask Your Members

Your website is the hub of online member engagement. It’s where your members go to access content, view and register for upcoming events...

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Small Staff Chatter

On the Mark: Associations Are Winners

“You are only a success at the moment you perform the successful act. Then you have to go do it again.” - Phil Jackson

I came across this quote...

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Small Staff Chatter

The Benefits of Hosting a Virtual Conference at Your Association

It’s no secret that in this day and age, everything’s going digital. Social distancing aside, advances in technology have been making it...

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Small Staff Chatter

5 Ways to Excel at Customer Service Online

Like many for-profit companies, associations and chambers are in the business of people. When people pay for a membership with your...

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Small Staff Chatter

5 Different Kinds of Online Education Initiatives for Members

“We’ve been trying to get an online educational initiative off the ground for (2, 5, 10+) years...we just don’t know where to start.”

...

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Member Engagement

[Member Engagement Hack] Digital Easter Egg Hunts

Do you struggle to get members (and even prospects) to engage with your organization’s website? It’s a challenge we all face!

Hopefully...

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Event Planning

How to Add Sponsor Value to Your Organization's Virtual Event

Many events wouldn’t be possible without the help and support of sponsors. Perhaps as part of your traditional sponsorship packages,...

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Small Staff Chatter

COVID-19 Resources for Your Association or Chamber

This is unchartered territory we’re all in, and so we could ALL use the help and guidance of others. (We’re all in this together,...

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