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Engaging First-Time Conference Attendees

Engaging First-Time Conference Attendees: 4 Tactics to Try

Of course you want to provide an exceptional experience for ALL of your conference attendees, but ensuring that happens for your first-time attendees is particularly important. Their decision to attend future events (and possibly even renew their membership) depends heavily on that first experience, so going the extra mile for those folks, in particular, is certainly worth it.

What does “going the extra mile” for your first-time attendees look like? Here are a few tactics worth trying:

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5 Tips for Becoming a Better Executive Director

Posted by Callie Walker


Being an Executive Director is no easy task. On top of worrying about your organization’s membership, you also have to worry about the wellbeing of your staff. We know it can get overwhelming, so to help you out, we’ve put together five tips for becoming a better Executive Director. Take a look!

1. Lead by example

Good leaders don’t lead by talking - they lead by doing. This creates a culture in which employees want to emulate the type of person that you are. Want your employees to stay late on occasion? Then YOU need to stay late on occasion. Want your employees to go the extra mile? Then YOU need to go the extra mile.

Think about the traits you want your employees to mimic, then practice those wholeheartedly.

2. Don’t micromanage

Micromanaging is bad for everyone. Not only does it take up your time, but it frustrates the people that you’re working with. If you hire the right people up front, there’s no need to micromanage - you have a good team that you can trust.

Don’t feel like you can rely on others? Perhaps it’s time to rethink your hiring process. For more tips on that, check out our post, Growing Your Small Staff: 4 Tips for Hiring Smart.

3. Listen more than you talk

Yes, you have a lot of experience and advice to share with others. But don’t let that stunt the creative process. If you’re too quick to give direction, your team members will think less for themselves and become solely dependent on your brain. Let them explore some problems on their own. Who knows, you might even learn something new.

4. Praise your employees

Praise and recognition are essential to an outstanding workplace. When people feel appreciated, they work harder, smarter, and better yet, with greater loyalty. When one of your employees does something great, congratulate them on a job well done. Send out a company-wide email or recognize them at your next staff meeting. Little things like this go a long way in terms of employee satisfaction.

5. Ask for feedback (and act upon it!)

You know the saying, there’s always room for improvement? Well as an Executive Director, that saying holds true. Make it a point to ask your employees for feedback, and more importantly, act upon it when possible. Sure, that ping pong table in the breakroom might be a long shot, and if it is, be honest about that up front. But for other serious work-related suggestions, be open-minded and do your best to accommodate.

Now we all know being an Executive Director involves more than just managing your team. It involves managing your organization’s membership as well. Need help with the latter? See how an AMS can help you in our free guide below!

What is an AMS, exactly? Download our free guide and find out!

Topics: association management, association leadership, small staff association, Small Staff Chatter

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