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MC Talks
The MemberClicks Blog

Takeaways from #MCLIVE18

Industry Buzz: 3 Key Takeaways from #MCLIVE18

If you follow us on social media, you likely know about the conference we just held in Indianapolis - MC LIVE! (If you don’t follow us on social media, well...you should! All the links are at the bottom of this page.)

That said, at MC LIVE!, there were a number of breakout sessions covering a variety of industry-related topics: how to work with a difficult board (yeah, we’ve all been there), how to improve the member experience, how to more effectively manage your organization’s data - all that good stuff.

Now as you can imagine, we left with pages and pages (and pages and pages) of notes, but if we were to pull only a few key takeaways, they’d be as follows:

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Meet the Onboarding Team!

It’s quite likely that you have a great relationship with at least one person on this list. After all, as a MemberClicks customer, you once went through (or perhaps are currently in) our onboarding process! So as a customer, you know that this team takes great care to ensure that your system is all set and your staff is comfortable by the time launch comes around.

And while you may know one of our Onboarding Specialists very well, we have quite a few who are all just as dedicated as yours. Introducing, the MemberClicks Onboarding Team!

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7 Items to Include in Your New Member Welcome Packet

Note: This post was originally published on 10/20/15; Updated 11/6/18 for added value.

When it comes to onboarding new members, welcome packets go a long way. Not only do they help your new members get up to speed, but they make your new members feel welcome and relaxed about their decision to join.

While every organization’s welcome packet will vary, there are seven basic items you don’t want to leave out. Take a look:

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Your Holiday Social Media Schedule Is Here!

You know you need to be posting on social media, but hey, who has the time? And for that matter, the content?

You do! You just have to plan ahead and get a little creative. And good news: The holiday season is one of the BEST times to engage with people (both members and prospects) on social media. Why? Well the photo opps are limitless (more on that shortly), people’s spirits are usually high, and best of all, it’s a way for you to connect with people (and them, you) on a more personal level.

Great, you might be thinking. But still, what should we post? See below for your very own holiday social media schedule!

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How to Convince Association Millennials to Stick Around in 2019

Trying to look into the future to see how you can be the most prepared in 2019? With the average age of the association workforce starting to shift toward the younger generations, it’s crucial that you’re considering what it will take to keep Millennials plugged into your association.

Check out these values that your association should focus on to keep association Millennials around in 2019.

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Dealing with a Difficult Board: 4 Tactics to Try

Raise your hand if working with your board is like pulling teeth? Or a headache waiting to happen?

Ok, maybe don’t raise your hand (board members could be looking!). But we get it, boards are tough - and you’re certainly not alone!

That’s why DJ Muller, Chief Strategy Officer at MemberClicks, dedicated his breakout session at MC LIVE! to best practices for dealing with a difficult board (which he referred to as more of a therapy session).

Today, we’re bringing a little bit of that therapeutic advice to you. While Muller outlined several key tactics worth trying, here are four in particular that could have a major impact not only on how, but how well you work with your board:

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Mark Your Calendars! November and December Training & Events

Here we go, everyone: Last couple of months of 2018! It’s the perfect time to settle down at your computer with a coffee or hot cocoa and brush up on your software skills with some training.

Or will we see you out and about? There’s still a ton happening in the trade show and conference world! Check out where we’ll be:

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5 Nightmares You'll Avoid with Association Management Software

Managing any type of organization comes with its pitfalls. Enter, technology. It’s built to make your life easier and avoid those pitfalls at all costs! This Halloween season has us thinking: What nightmares could YOU avoid by using the right association management software?

Here are a few we think are worth mentioning:

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3 Eerily Good Ways to Re-Engage Your Lapsed Members

Ghosted by a member? Yup, that’s scary. You NEED membership renewals to grow your organization.

But fear not! Even if a member lapses, there are still several ways to bring them back. (And these three are eerily good.)

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So You Started an Association, Now What?

Growing a new association is no easy feat, even for an experienced association professional. You’ll have to start considering alternative ways to expand your member base as well as expose your brand to a larger (and willing!) audience.

To help get you started, take a look at these four simple tips to start developing your association today!

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[Guest Post] 8 Ways to Weave Collaboration into Your Virtual Event

MemberClicks is thrilled to be sponsoring SURGE Optimism, a free, interactive, virtual conference hosted by AssociationSuccess.org! The following blog post was written by one of the AssociationSuccess.org team members, Lucie Robathan! 

At AssociationSuccess.org, we feel very strongly that virtual conferences are a game changer. Technological solutions for interaction and communication mean that a virtual event can stimulate a unique kind of knowledge-sharing, across a huge range and variety of minds. We host a semi-annual virtual conference called SURGE, which began as an experiment in online collaboration - and has since taken shape as a platform in which knowledge is co-created in real time, through the active contribution of the participants.

The best way to understand the special kind of collaboration made possible by technology is to experience it - and in fact, by participating in an interactive virtual event you are strengthening the experience through your own contributions. We are therefore delighted to invite you to our upcoming conference, SURGE Optimism, running on November 7th-9th. Attendance is free, and your insights could actively shape the direction of the discussion. It’s win-win, really.

Since November is still some time away, below are some top tips for making your online event a truly collaborative one - and to whet your appetite!

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